Mint Green Frock 2PC Stitched Lawn Suit

We aim to provide fast and reliable shipping all over Pakistan.

1. Processing Time

• Orders are processed within 1-2 business days after order confirmation.
  
• Orders placed on weekends or public holidays are processed the next business day.

2. Delivery Time

• Delivery usually takes 2 to 5 business days, depending on your location.
  
• Remote or rural areas may take a little longer.

3. Shipping Charges

• Flat rate: PKR 250 nationwide.
  
• Free Shipping: on all orders above PKR 10,000.

4. Tracking Your Order

Once your order is shipped, you will receive an SMS or email with your tracking number.

5. Delivery Partners

We work with reliable courier services including PostEx and Leopards Courier to ensure safe and timely deliveries.

At Femminea, your satisfaction is our priority. If you're not fully happy with your purchase, you can request a return or exchange within 24 hours of receiving your order.

To be eligible, items must be unused, unwashed, in original packaging, with tags intact, and accompanied by proof of purchase (invoice or order number).

We accept returns or exchanges if:

• The item is damaged or defective.
  
• You received the wrong item or size.
  
• You want a size exchange (subject to stock availability).
  

We do not accept:

• Used or washed items.
  
• Sale or discounted items.
  
• Requests made after 24 hours of delivery.
  

To request a return or exchange:

Email us at contact@femminea.com or message us on WhatsApp with your order number, reason for return, and photos of the product. Once approved, we’ll guide you on the return process.

Shipping cost must be covered by the customer unless the mistake was ours.

Please note: We do not offer refunds. If your return is approved, you’ll receive a store credit or coupon for your next purchase.

Thank you for shopping with Femminea!